Which term refers to expectations about how people should act or feel in specific situations?

• A. Value
• B. Norms
• C. Laws
• D. Cultural Diversity

Answer: (B)

Social norms are the expectations about how people should act or feel in specific situations. They guide everyday behavior without being written into law, and they are learned through social interaction and cultural context. For example, in a library you’re expected to speak softly and in a classroom you raise your hand to speak. When someone deviates from a norm, they often face informal social consequences like disapproval or awkwardness, rather than formal legal penalties. This distinguishes norms from value beliefs, which are broad ideas about what is good or important, from laws, which are formal rules enforced by authorities, and from cultural diversity, which refers to the variety of cultural practices across groups. So the term that best fits the description is norms.